COMMITMENT NO.1: QUALITY PRODUCTS
At Silken Shape™, we offer you only high-quality slimming bodysuits. Our teams constantly work to integrate new trendy products that meet the expectations of our customers, all at affordable prices.

COMMITMENT NO.2: CLEAR AND TRANSPARENT INFORMATION
Transparency is essential for us. Silken Shape provides you with all the information and conditions related to our offers and services on our site. We cultivate a trusting relationship with our clients.

COMMITMENT NO.3: GUARANTEED RETURN
We know you might change your mind. That's why we offer a 14-day withdrawal period to notify your intention to return an item, followed by an additional 14 days to send the product back in good condition and in its original packaging. Upon receipt of your return in our warehouses, we will proceed with a refund within a maximum period of 14 days via your original payment method, resulting in a total period of 28 to 30 days after your request.

COMMITMENT NO.4: PERMANENT CONTACT
We are committed to responding quickly to all your information requests and handling your complaints as soon as possible. Your satisfaction is our priority, which is why we provide you with a phone number and an online contact form managed by our Customer Service.

COMMITMENT NO.5: SECURE AND EASY PAYMENT
Secure your payments with Silken Shape™. We use the most advanced encrypted payment technologies, ensuring the protection of your banking information. If you choose to save your details to facilitate future purchases, rest assured that we will apply the same level of security.

COMMITMENT NO.6: ABSOLUTE DATA CONFIDENTIALITY
The protection of your personal data is paramount to us. In accordance with the Data Protection Act, we are committed to handling your information with the utmost respect. It is exclusively intended for our internal services and will not be shared or sold to third parties without your prior consent.